CN
Clive N

1 reviews | Active since Nov 2010

22 Dec 2018, 15:20

ANOTHER STANDARD BANK RIP-OFF

Standard Bank has come up with a new way to cut costs, inconvenience clients and charge them fees all by simply not servicing their ATM's (you just have too notice how many are out of order). In the last few weeks both my wife and I have had our debit cards swallowed by malfunctioning Standard Bank ATM's. Not only only are you inconvenienced by not being able to draw money when you need it and having to go to a branch to obtain a new card (a very slow process) they add insult to injury by charging you for the new card. Well done Standard Bank, just another way to rip-off your clients.

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Replies (1)
Standard Bank
Standard Bank's reply23 Dec 2018, 03:43
Official
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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