HH
Hlobisile H

1 reviews | Active since Jul 2023

04 Dec 2024, 14:20

Another ****show by the blue bank 🙂

I wish I could rate this 0 stars. I have nothing good thing to say about Standard Bank. The service my husband has received is the absolute ghetto. How can you have funds that you can’t use since June ? Do you understand that’s 6 full months now. I understand that the money was blocked because of some system what what in June but even now ? You can’t be serious. For a private institution this is disgusting , even the government is better at handling money than you.

We’re kinda getting tired of being sent from pillar to post being told to wait for next week then next month. Soon it will be next year 😤 End of this week, it’s time to involve Ombudsman, it’s enough now

Regards Frustrated wife of your client

0
Replies (5)
Standard Bank
Standard Bank's reply04 Dec 2024, 14:30
Official
Hi Hlobisile

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply05 Dec 2024, 14:52
Official
Hi Hlobisile

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.  In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team*** 
HH
Hlobisile H's update12 Dec 2024, 11:42
Reviewer Update
It hasn’t been resolved the issue so how can you close it beloveds ?
Standard Bank
Standard Bank's reply12 Dec 2024, 12:36
Official
Dear Hlobisile

We will follow up with our team and we will be in touch.

Sorry for the inconvenience.

Kindest regards, Standard Bank Social Media Team*** 
 


HH
Hlobisile H's update15 Feb 2025, 05:06
Reviewer Update
Hi Standard Bank. This issue still hasn’t been resolved and my husband is no longer getting calls about progress with the money reflecting in his account? The last consultant promised 5k will reflect but still NOTHING. What must we do now ? Write another offensive complaint or what?

Kind regards
Dr Hlobisile Ntuli