Another Overdraft Problem!!!!!

<p>Im really disappointed by the service I've received thus far with the Edenvale Mall Branch. I submitted all docs required for an overdraft limit increase on the 30 June, a week later still no feedback, WHAT A SHOC****! I've been to the branch again waited 45 minutes only to be advised that they are not experiencing any delays however my account hasnt been reviewed.</p> <p>I asked if there was someone they could contact in order for me to get feedback and today still IM WAITING</p> <p>is this how long we need to wait for feedback. why is it such a hassle to get feedback or get some sort of assistance for requests that other banks allow you to do online or at least get feedback within 24 hours.</p> <p>I've even taken the initiative to call the general banking line because Im finding this very ABNORMAL!!!!!!!!!</p> <p> </p> <p>ANOTHER INCIDENT - 2 months back I made a purchase at pnp brentwood park, the amount I withdrew using my cheque card was only deducted 23 days later.......</p> <p>On the 17th June I received a notification of a withdrawal</p> <p> </p> <p>when pnp followed up they made a conference call with a consultant at standard bank who confirmed that there was a problem with the cheque card.</p> <p>I was on the phone at the K90 branch for over an hour seeking clarity and help because I thought my account had been tampered with!!!!!<br />but nonetheless Im tired of standard ban****!!!!!!!!!</p> <p>I let the above incident go which I shouldnt have as I believe you need to be aware of mishaps that are happening with the cards which you have issued to us as your clinets.</p> <p> </p> <p>both these experiences have left nothing but an awful taste in my mouth!!!!</p> <p>I'm even starting to question if Im banking with the right company</p> <p>Am i valued as a client??????????????????????</p> <p>My bond is with Std bank, my credit card is with std bank, my savings is with std bank??????????????????????</p> <p>Do I need to start looking and comparing </p> <p>Maybe other financial institutions will value me and offer me benefits for being a loyal client!!!!!!!!!!!!!!</p>