Another instance of bad service

Item: Standard Bank
Rating: 3
Author: Warrick B

Here we go again with standardbank. It has not taken more than 2 weeks to get a sim card activated. Not to sure why I'm sticking around with you guys. Maybe in hope that things will get better. Two issues in quick succession. Let's not even talk about the online chat that takes more then 24hr to respond. Please can I have my sim activated.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

07 Dec 2022, 07:32

Dear Warrick Botha

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply07 Dec 2022, 07:32

Official

Warrick B's updateReviewer Update

08 Dec 2022, 10:02

As per usual all talk no action. You are happy to take my money when my service is not even sorted. Well done

Warrick B's update08 Dec 2022, 10:02

Reviewer Update

As per usual all talk no action. You are happy to take my money when my service is not even sorted. Well done

Standard Bank's replyOfficial

08 Dec 2022, 10:06

Hi Warrick

Thank you for coming back to us. We will follow up and get back to you.

Regards

Standard Bank's reply08 Dec 2022, 10:06

Official

Hi Warrick

Thank you for coming back to us. We will follow up and get back to you.

Regards