JB
James B
1 reviews | Active since Jul 2011
12 Aug 2019, 11:16
Another False Debit Order
So this has been going on for some two years now? I did have the longest break so far on no false debit orders (almost 3 months) and see they have started again.
In all this time I have asked for the mandates for each and every single one - NOTHING! Currently the following are meant to be dealing with this: "Bhoola, Yasmin Y" <***>, "Kirkwood, Nicole N" <***>, "Auge, Ingrid IM" <***>, ***
NO RESPONSE in over 2 weeks.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Aug 2019, 07:26Dear James
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Standard Bank's reply13 Aug 2019, 07:26
Official
Dear James
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre *** ***
Standard Bank's replyOfficial
14 Aug 2019, 09:33Dear James
The matter has been dealt with by our Executive team.
Kind regards
Complain Resolutions Centre
The matter has been dealt with by our Executive team.
Kind regards
Complain Resolutions Centre
Standard Bank's reply14 Aug 2019, 09:33
Official
Dear James
The matter has been dealt with by our Executive team.
Kind regards
Complain Resolutions Centre
The matter has been dealt with by our Executive team.
Kind regards
Complain Resolutions Centre