Another epic fail from standard bank

Last month standard bank managed to overcharge me for transaction fees on my Prestige banking account! I was mortified with this inability to provide basic services. I called the number which was supposed to connect me with my personal banker, someone i have been unable to speak to since i opened my account. The bank said they would refund my bank charges from last month for such poor service...now I see they have reversed this credit. I am fed up with this , bank, i keep giving them chances to correct their mistakes and they just keep making them. I called again today asking to speak to my personal banker and was given 2 numbers to contact her on....both have been dicontinued. As I said to my personal banker when I last talked to her...she has to call me every month because her service was so poor.... this extra mistake will now cost the bank R200.<br> <br> I would als like to request any bank that thinks they can provide basic banking services to contact me as a prospective new customer. I have found standard bank to be completely *********** and discriminatory against disabled people, which is unconstitutional.