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Matthew M

1 reviews | Active since Aug 2010

30 Jul 2025, 10:50

Another disappointing, time wasting experience

Every time I engage with Standard Bank it's the same sub-standard customer experience. Have been waiting for assistance in the Crossings Nelspruit branch for over 30 minutes. And it's not even as if the branch is busy either.

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Replies (1)
Standard Bank
Standard Bank's reply30 Jul 2025, 11:25
Official
Dear Matthew, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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