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Karabo N

1 reviews | Active since Jul 2016

18 Jul 2016, 09:14

Another complaint yet again

<p>My account is frozen, no phone call explaining why, no sms nothing... So Business is at a stand still as I cannot use the funds in my account to restock or send anything to clients... I have been having endless problems with Standard Bank from Day 1... </p>

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Replies (4)
Standard Bank
Standard Bank's reply18 Jul 2016, 11:21
Official

Good day Karabo Nchinyane

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply18 Jul 2016, 11:57
Official

Good day Karabo Nchinyane

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply05 Aug 2016, 12:59
Official

Dear Karabo Nchinyane

Thank you once again for your posting.

I refer to my email responses to you and will be waiting for feedback from you.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply15 Aug 2016, 07:33
Official

Dear Karabo Nchinyane

Thank you once again for your posting.

I refer to my email correspondence to you and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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