SS
Seema S

1 reviews | Active since Apr 2023

02 Jul 2023, 12:04

Annual SC Charge unauthorised debit order

Annual SC Charge unauthorised debit order Standard bank has automatically debited 150 from my account, when I checked my transaction history it says it is for Annual SC charge, which I do not have given any authorization to Standard bank.Kindly refund this payment which was *******ly debited from account.There are plenty of other complaints too where Standard bank has done the same thing with many other customers and still they have not fixed the issue.Please refund my money ASAP Contact me on ***

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Replies (2)
Standard Bank
Standard Bank's reply02 Jul 2023, 12:28
Official
Good Day Seema 

We appreciate you making us aware of this. 

We want to make sure that your issue is taken care of right away. 

Our consultants will call as soon as possible.

Warm Regard 
Standard Bank  Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Jul 2023, 09:25
Official
Good Day Seema 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards 
Standard Bank Hello Peter Team 
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