NB
Nicci B

1 reviews | Active since Jan 2016

10 Feb 2016, 08:01

Annoying recordings as phonecalls!!

I work at a company and part of my duties is answering the phone when reception is on a call, we are both getting calls on the work phone daily from a recording giving a number to call and \arrange payment\". I then phoned the number to find out it is a Standard Bank call centre. One of our employees gave the work telephone number as his own, when I asked for the number to be removed I was told that they cannot do this as it is the employees personal details. I explained that it is a company telephone and that it is a nuisance, the lady on the other side became very snotty towards me and said I can talk to a team leader. I got put through with no luck. We are still receiving calls from this recording."

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Replies (1)
Standard Bank
Standard Bank's reply10 Feb 2016, 14:39
Official
Hello NicciB13,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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