1 reviews | Active since Sept 2019
Annoyed Standard Bank Client.
I used to have loan with standard bank and the loan amount was settled in mid August2019 but they deducted the instalment for August which was no longer due, I informed the bank about this in early September2019 and they promised to credit the August instalment into my bank account but ever since NO refund has been made to me. I have numerous calls with them and no assistance. The first request was due by 13.09.2019 (Request ID ***) but its now Sept 30 and no money refunded. This past Friday they responded to me saying services request has been resolved but still NO money credited to me. Please help me. These guys are wasting my resources (airtime, time etc) please help. I NEED MY MONEY IMMEDIATELY. Please. last request number is ***. my phone is ***.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for the email but I’m not so happy as this is not resolved as yet, I honestly don’t know what must I do next.
If they are serious on taking this as an urgent matter I believe 24hrs is more than enough to resolve this, it’s even
worse because they sent me notification last saying this has been resolved but it was all lies.
Thank you for the email but I’m not so happy as this is not resolved as yet, I honestly don’t know what must I do next.
If they are serious on taking this as an urgent matter I believe 24hrs is more than enough to resolve this, it’s even
worse because they sent me notification last saying this has been resolved but it was all lies.