TM
Tuelo M
1 reviews | Active since Jun 2011
15 May 2023, 09:52
Annoyed
Last year around December I sent an e-mail Requesting you guys to close my account to this day it hasn’t been done I logged a complain on hello Peter but the matter was not resolved iwent as far as going to your branch in Kimberly I was advised a stop order was placed on my account to my surprise the charges are still going up like a advised before I am not working guys who must pay those charges of R3,355.60 who must pay those?
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 May 2023, 09:56Dear Tuelo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 May 2023, 09:56
Official
Dear Tuelo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 May 2023, 12:49Dear Tuelo
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 May 2023, 12:49
Official
Dear Tuelo
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
TM
Tuelo M's updateReviewer Update
19 May 2023, 14:23A whole still no feedback on the write-off of my account wow.....
TM
Tuelo M's update19 May 2023, 14:23
Reviewer Update
A whole still no feedback on the write-off of my account wow.....
Standard Bank's replyOfficial
19 May 2023, 14:29Good day Tuelo
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 May 2023, 14:29
Official
Good day Tuelo
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***