Annoyed

Good day i trust you well as for me I'm not is been almost a year querying about one thing.... which is when are we going to get the money that was remaining in my late brother's bank account account I've been calling sending emails and I've been made a fool for so long been told that after a week it will enter so i think this is enough if this is how you treat your customers is totally wrong this month is a year my brother his been gone but I'm still fighting for his money i can't even heal because i still need to talk about him and his money I'm really annoyed with standard bank from day one i started this process everything is difficult to handle without a complain I'm really tired with this bank.