LM
Londani M

1 reviews | Active since Dec 2018

09 Nov 2024, 09:18

Annoyed at standard bank

Annoyed at standard bank! I ordered a card to be delivered in standard bank springs mall and they send it to brynston after the call centre agent confirmed that the card is to be dropped off at springs mall! Casually they tell me I will have to go get it from there or wait another 7 days! Pathetic service another reason this account will be getting closed , so annoyed !

0
Replies (2)
Standard Bank
Standard Bank's reply09 Nov 2024, 09:19
Official
Hi Londani

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 ***
Standard Bank
Standard Bank's reply09 Nov 2024, 09:35
Official
Hi Londani

Thank you for the details. We will follow up and get back to you.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***