1 reviews | Active since Mar 2015
Annoyed
On the 10th November i visited the Standard bank branch in The Glen to complete the form U. I. 2-8 form for the UIF. Spoke to Joleen who advised i need to bring my divorce degree with. Next day I came back someone else at the front line, i ask for Joleen she advised she will be able to assist me. She was less interested really in completing the form, she told me to complete the form myself without her checking my account and she will just sign. She signed and stamped the form. The space where her name is supposed to come ahe wrote Standard bank how *********** can a staff member be. Im on maternity leave, my claim was rejected due to incorrect information. Now i have to go up and down run around due to someone who was really not in the mood to do there jobs properly
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Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
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Thank you for bringing your concerns to our attention.
Your complaint has been escalated to our management team, feedback will be provided shortly.
Thank you for being a loyal customer.
Kind regards,
Complaint Resolution Centre
Thank you for bringing your concerns to our attention.
Your complaint has been escalated to our management team, feedback will be provided shortly.
Thank you for being a loyal customer.
Kind regards,
Complaint Resolution Centre
