LR
LUIZ R
1 reviews | Active since May 2021
22 May 2024, 13:21
Annoyed
Hi dissapointed at the ATM at the Carletonville branch these machines are most of the times out of order and we cannot do any deposits and kicks ur cash out being dangerous with always long line of clients have complained in the past but nothing happens it’s ridiculous how the responsible management don’t take responsibility 😡😡
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 May 2024, 13:23Hi Luiz
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 May 2024, 13:23
Official
Hi Luiz
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
23 May 2024, 16:19Hi Luiz
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please note that the matter has been escalated to our ATM team.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply23 May 2024, 16:19
Official
Hi Luiz
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please note that the matter has been escalated to our ATM team.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team