Angry /*****sters

Just last week i complained, the response i got seems automated, i got a call on the 9th Sept after i blocked my card to say *****ulent activities is taking place on my account... Went into the branch told them abt it bank personal wasn't to fazed so thought the call was legit... Right last week i received my new card, everything above board yesterday i received a call again from the bank...15min later bank called me again just to inform me I've been ****med of R9800 out of my account, went to the bank again, my account is blocked. Today again the same person called me, when I called the bank i am being told it's my responsibility to safeguard my money... Why am I banking then just for someone to ***** my money when my account is blocked... 3weeks now I am in and out of the bank on the phone etc