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noxxy.hlangaphi noxxy.hlangaphi

1 reviews | Active since Feb 2017

04 Nov 2022, 13:01

Angry, disappointed and dissatisfied about service on standard bank cheque account.

Dissatisfaction from Standard bank services, my cheque account is not safe, ***** that has been happening from Standard bank charging me honouring fee on account for transactions that were never supposed to be authorized as the account has been on zero balance and has no overdraft. Now what I see on my statement is depressing, I'm still a new client with them but with this kind of service I have received already is shocking and I'm not happy at all. I don't feel safe using this account at all. Standard bank had ****med meπŸ˜‘πŸ˜ πŸ˜‘πŸ˜‘πŸ˜‘πŸ‘Ώ. I m soooo angry. This account is still new and doesn't even have an overdraft but here i am now😑😑😑😑

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Replies (3)
Standard Bank
Standard Bank's reply04 Nov 2022, 13:03
Official
Good Day Noxolo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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noxxy.hlangaphi noxxy.hlangaphi's update04 Nov 2022, 13:12
Reviewer Update
They better, I phoned your call centre and spoke to the lady by the name Fezokuhle who couldnt assist me as she was saying her system shows that i didn't answer the questions correctly for her to authenticate me but it doesn't show which question i didn't answer correct. This whole this is just nonsense
Standard Bank
Standard Bank's reply04 Nov 2022, 13:34
Official
Good Day Noxolo

Our consultants will revert to you.

KInd Regards 
Standard Bank Hello Peter Team
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