SM
Sma M
1 reviews | Active since Jan 2015
26 Sept 2020, 10:19
ANGRY
I CHECKED MY CREDIT REPORT AND STANDARD BANK HAS PROVIDED FALSE INFORMATION THAT MY TERM LOAN IS IN ARREARS
IN-FACT I PAID OFF THIS ACCOUNT IN JUNE. RECTIFY THIS IMMEDIATELY
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Sept 2020, 02:57Hello Sma
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply27 Sept 2020, 02:57
Official
Hello Sma
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
SM
Sma M's updateReviewer Update
29 Sept 2020, 12:40WHEN IS SOMEONE CONTACTING ME TO RECTCY THIS ERROR!!!!!!!!!!!!!!!!!!!!!!!!
SM
Sma M's update29 Sept 2020, 12:40
Reviewer Update
WHEN IS SOMEONE CONTACTING ME TO RECTCY THIS ERROR!!!!!!!!!!!!!!!!!!!!!!!!
Standard Bank's replyOfficial
09 Oct 2020, 14:41Good day Sma,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Kind regards Complaint Resolution Centre
Standard Bank's reply09 Oct 2020, 14:41
Official
Good day Sma,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Kind regards Complaint Resolution Centre