kL
katlego L
1 reviews | Active since Feb 2020
28 Nov 2020, 11:34
Angry customer
Appalling customer service, I have been on the Q since 9am and it’s now 11:30 with no assistance, I have been outside the South Gate parking lot and this is my second time with such a poor service, the security guard is letting people on who are not in the q, customers are angry as we speak
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Nov 2020, 04:49 Hello Katlego
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Nov 2020, 04:49
Official
Hello Katlego
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
10 Dec 2020, 10:58Hello Katlego
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply10 Dec 2020, 10:58
Official
Hello Katlego
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
kL
katlego L's updateReviewer Update
10 Dec 2020, 11:13Good day
Thank you for the feedback, much appreciated.
Regards
Katlego
Thank you for the feedback, much appreciated.
Regards
Katlego
kL
katlego L's update10 Dec 2020, 11:13
Reviewer Update
Good day
Thank you for the feedback, much appreciated.
Regards
Katlego
Thank you for the feedback, much appreciated.
Regards
Katlego