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Mthokozisi M

1 reviews | Active since Apr 2023

20 Apr 2023, 07:51

Angry client

As an existing client, i app**** for overdraft and it was approved which was followed by it being activated. For the longest time i chatted with bankers on the banking app as the funds did not reflect. Some bankers said i had to go to the ATM to see if a can withdraw(which i did and nothing happened), some gave me turnaround times which proved to be untrue. ANGRY INFACT

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Replies (1)
Standard Bank
Standard Bank's reply20 Apr 2023, 07:56
Official
Dear Mthokozisi

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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