KS
Kevin S

1 reviews | Active since Apr 2019

05 Apr 2019, 09:10

Angry Business Owner

Good Morning Standard Bank I am very frustrated that the fact your Forex department will not release funds that my client have paid into my account, saying that there are no pending funds. My client has sent me proof of payment.

My client made the deposit yesterday before 2pm on a same day a payment. which they have paid the extra funds for this.

You cannot tell me that it takes 19 hours for money to be reflect into standard bank forex account on a same day. I don't believe that for one second.

Previously this was done and money was ready the next morning now that it is a lot more money you want to keep it to make interest of my money.

If my money is not ready within the hour I will be walking into my brand and closing my business account.

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Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2019, 12:48
Official
 Hi Kervin

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
0860  101 101
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