Angry, Annoyed and Disappointed by STANDARD BANK

On 31 July 2025, I made two immediate payment transactions from my Standard Bank account to my father’s ABSA account. Unfortunately, only one payment was received on his side.

I visited my branch at Standard Bank to seek assistance in resolving the matter. However, I was informed that I should contact ABSA directly, as Standard Bank’s records show that the money has already been debited from my account. ABSA informed me that there is only one payment recieved on their side and i must speak to my bank to investigate. I'm concerned because Standard is just leaving me basically with no answers because they did not send the money where it was supposed to go. So i really need them to find out where that money went. We went to ABSA but they told us that Standard bank should be the one giving an answer as to where the payment went. Did the bank **** me or what because i even provided proof (bank statement) showing the payment never got to where it was supposed to go. So where is the money?