SS
Sanda S
1 reviews | Active since Dec 2018
01 Dec 2018, 01:08
Angry
Elite Cheque account,I regret going for the account. I was left pennyless in the Month of October because I was charged honoring fees I was not aware of.And no one mentioned the time I opened the account that should I swipe while I has no fund I would get charged R131 even for swiping R5 airtime. I am left disgusted and funny enough this was the first time this happened ever since I started using the account Imagine have no money while pregnant just because things weren't explained properly.I couldn't even go for check ups because I was left with nothing charging me a whole R1700 honoring fee.
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Replies (2)
Standard Bank's replyOfficial
03 Dec 2018, 02:58 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply03 Dec 2018, 02:58
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
04 Dec 2018, 15:45Hi Sanda
Our team tried to contact you to no avail, please confirm the preferred time of contact.
Our team tried to contact you to no avail, please confirm the preferred time of contact.
Best regards,
Standard Bank's reply04 Dec 2018, 15:45
Official
Hi Sanda
Our team tried to contact you to no avail, please confirm the preferred time of contact.
Our team tried to contact you to no avail, please confirm the preferred time of contact.
Best regards,