************* and Useless service from Standard Bank Motherwell

My father has been banking with Standard Bank for more than 20 years, now of recent the has been money withdrawn from his account without his knowledge. His bank card is with him yet someone is *****ing money of it. He has reported this many times in the branch in Motherwell Portelizabeth and they keep saying they are investigating and end up changing his bank card and his money not refunded by the ************* bank. This has happened on Saturday again where he saw money coming out from his account whilst he was at home and he called to have the account blocked, he was told to come and change his card.

This is ridiculous behaviour especially for client that has been with you guys for over 20 years, please resolve this matter and refund him so he can change to a better and more safer bank because clearly your standards have dropped in caring for your clients. Micheal ***