AS
Adele S

1 reviews | Active since Jul 2018

03 Jun 2026, 12:49

AND THIS IS WHY I MOVED OVER TO FNB years ago

AND THIS IS WHY I MOVED OVER TO FNB years ago. Unfortunately my car account is still with STANDARD BANK and how I wish I could be done with them! I have been trying to settle my car account for some time now and just like everyone else struggling in this economy its been a long road. I have been making every effort into paying my account to which I requested a statement of account in MARCH 2026 so that I could settle the balance. OF COURSE, I am still WAITING. I have at least spoken to more than 6 people (Zenobia Harmen, Stephanie Parker, Nadia Bhana, Nonhlanhla Motshabi, Siyabonga Thusi - just to name a few!) regarding this and STILL , TODAY I have received NO REPLY or HELP even after my many follow up emails . On top of dealing with everything else , Standard Bank has made it SO DIFFICULT to deal with , there is absolutely no one that has bothered to respond to me or assist me with my query, is it that hard to get a statement of an account for clients? Imagine asking them to assist you with bigger tasks! 'Standard Bank - Moving Forward' - To where?????

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Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2026, 13:10
Official
Good day Adele, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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