kE
karel E

1 reviews | Active since Jul 2011

11 Oct 2015, 07:19

AND THE SAGA NEVER ENDS

I have been struggling for 16 months to change 2 debit orders from my closed standard bank account o Nedbank. I requested same from my banker in Alberton to no avail. Spoke to call centre to no avail. Used Hello Peter and were advised all sorted. Just to get a call that my cc has been revoked and i have been listed.I settled the account in 48 hours after this call. never had a letter form Standardbank nor a phone call.only have 4 business accounts left at Standard Bank and will be closing those to. Paying my bond via EFT. USELESS

0
Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2015, 10:45
Official
Hello ke2006,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***