1 reviews | Active since Apr 2015
***** and System issue
I have tried to, for the past two months to get someone to assist me to 1) advise them of a potential system issue and 2) trying to resolve a ***** transaction on my A/C. All my requests are either "this is not our area or we are unable to authenticate you" log another call.
The System issue is that I was able to draw R160 000 from an ATM in a foreign country in 30 min and my daily withdrawal list was R3000. Im sure I could have kept going. Can't believe that no one is interested in this... Reserve bank may be keen to understand this?
I have had a ***** transaction run on my a/c. I notified the ***** helpline of the transaction. I was email back immeditaley asking whether I would like my card stopped. I responded yes and since then my requests to the ***** helpline are ignored.
Next escalation is to the ombudsman.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
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Thank you for getting back to us with your details.
Our agent will reach out for further assistance.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Thank you for getting back to us with your details.
Our agent will reach out for further assistance.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Please confirm with us the country you are currently in.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
Please confirm with us the country you are currently in.
Kindest regards, Standard Bank Hello Peter Team***
Best regards,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Best regards,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Best regards,
Try The number without the Xero
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Tks Charles
Try The number without the Xero
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Tks Charles
Thank you for the update.
Our consultants will reach out to you as soon as possible.
Warm regards
Standard Bank Hello Peter Team
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Best regards,
Thank you for the update.
Our consultants will reach out to you as soon as possible.
Warm regards
Standard Bank Hello Peter Team
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Best regards,