And still the problem has not been corrected

Item: Standard Bank
Rating: 2
Author: Alan R

I laid a complaint on 29/08/15 that R28 a month was still being incorrectly charged to my account. In your reply you said the matter had been referred to the computer department. Well this amount is still being deducted monthly and not being reversed. So what are you going to do about it ???.

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Replies (1)

Standard Bank's replyOfficial

21 Jan 2016, 14:58

Hello endless,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply21 Jan 2016, 14:58

Official