GM
Gavin M

1 reviews | Active since Aug 2023

15 May 2024, 16:10

***** and Standard Bank go together!

Standard Bank is pathetic, my 17 year old son had money taken off his account in Johannesburg but we live in PE. We reported it and all we got was that money is gone. No permission was given or asked for no OTP or app confirmation was given to anyone. This is pathetic service once again from this bank. There level of *******ion matches our government unfortunately.

0
Replies (4)
Standard Bank
Standard Bank's reply15 May 2024, 16:36
Official
Dear Gavin, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply15 May 2024, 18:34
Official
Dear Gavin

We will certainly do so.

Thank you

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 May 2024, 14:41
Official
Dear Gavin 

We attempted, but were unable, to reach your spouse.

Can you kindly indicate a convenient time we can contact her. 

Eager to hear your thoughts.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 May 2024, 15:17
Official
Thank you for the feedback Gavin. We will certainly do so.