MT
Marlene T
1 reviews | Active since Nov 2022
26 Sept 2024, 19:38
***** and bad service- Standardbank
Beware of ***** on your credit card!! Then when they allow transactions without an OTP and while the were phoned immediately when the OTP’s started coming through the client have to deal with the inconvenience of affidavits, trying to get statements, new cards, mails and phone calls not to mention the time wasted and waiting to get your money back. No reaction from their customer care department even though I have sent more than one complaint to them.
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Standard Bank's replyOfficial
27 Sept 2024, 07:03Dear Marlene
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply27 Sept 2024, 07:03
Official
Dear Marlene
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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