MM
Mbali M
1 reviews | Active since May 2024
09 Sept 2025, 10:26
An Unhappuly Standard bank client
I got a notification regarding a transaction that bounced ( I didn't authorize the transaction - I suspect *****). I tried to chat with one of Standard bank's consultants on the message center platform. I didn't get help. No Consultant got hold of me to try and assist. Its disappointing.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
09 Sept 2025, 10:36Dear Mbali,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Sept 2025, 10:36
Official
Dear Mbali,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Mbali M's updateReviewer Update
09 Sept 2025, 10:45Thank you for your response. I'll be waiting.
MM
Mbali M's update09 Sept 2025, 10:45
Reviewer Update
Thank you for your response. I'll be waiting.
Standard Bank's replyOfficial
09 Sept 2025, 11:09Our team will be in touch Mbali.
Standard Bank's reply09 Sept 2025, 11:09
Official
Our team will be in touch Mbali.
Standard Bank's replyOfficial
25 Sept 2025, 10:18Dear Mbali,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Sept 2025, 10:18
Official
Dear Mbali,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Mbali M's updateReviewer Update
25 Sept 2025, 12:13Thank you guys. And a special thank you to Yolanda.
MM
Mbali M's update25 Sept 2025, 12:13
Reviewer Update
Thank you guys. And a special thank you to Yolanda.