An organisation of looters

In a world where people have so many responsibilities and things to get to , we also need to take time to write these and tell Standard Bank to train their staff on the same processes in order to speak in the same voice and assist clients correctly . It has been over a month of my mother trying to cancel her bond protection plan with different rude consultants in the department giving different versions of the story . I have personally worked for another big bank and Standard Bank is really not upping their game when it comes to service delivery, what do your product heads do if they cannot create product houses that serve the people?

I need that policy cancelled asap as the bond holder has sent documents to cede her metropolitan cover to that expensive joke of a plan that you had previously provided . We no longer require the plan and we have no desire to interact with that department post this matter . There is no need to enrich yourself at the expense of our middle classed parents while refusing to do what they want . Case # ***4