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Joe S
1 reviews | Active since Oct 2009
14 Aug 2024, 20:02
An international bank that can't get the basics right.
I'm a private client with Standard Bank. I requested my Credit Card statement language to be changed multiple times during the last 2 month. Still receiving it in the wrong language even after going through my private banker. If it wasn't for the fact that my home loan is with them, I would have moved all my business elsewhere, immediately.
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Standard Bank's replyOfficial
15 Aug 2024, 07:11Dear Joe,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply15 Aug 2024, 07:11
Official
Dear Joe,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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