AMT DEPOSIT MONEY RETRACTED

I AM SO SPITTING MAD. I DEPOSITED MONEY AT THE ATM AT THE EPPING BRANCH ON MONDAY 5 AUGUST JUST AFTER 5 PM AFTER A WHILE OF RUNNING IT DISPLAYED THAT THE MONEY HAS BEEN RETRACTED. (NO MONEY WAS PAID BACK TO ME). IMMEDIATELY THERE AFTER I MADE THE DEPOSIT OF R400.00 WHICH DISPLAYED ON MY BANKING ACCOUNT. THIS MORNING I CONTACTED YOUR CALL CENTRE SPOKE TO TEBOGO WHO POLITELY TOLD ME AFTER AN EXTREMELY LONG WAIT THAT I SHOULD CONTACT THE BRANCH AND THAT IT WILL LONGER FOR THEM TO RESOLVE THE QUERY. THEN I WAS TRANSFERRED TO BRANCH I WAS TOLD I NEED TO GO TO THE BANK AND COMPLETE A FORM. I AM DISGUSTED FOR THE FOLLOWING REASONS, THE MONEY THAT I DEPOSITED WAS WITHDRAWN AT A STANDARD BANK ATM AT ERICA SHOPPING CENTRE IN BELHAR FROM A CAPITEC ACCOUNT ON THE 4TH AUGUST 2019 JUST AFTER 9AM. THE FACT THAT THE ATM RECTRACTED THE MONEY IS YOUR FAULT NOT MINE. I REFUSE TO GO TO THE NEAREST BANK WHICH IS FAR FROM WHERE I WORK TO COMPLETE A FORM. WHOEVER BALANCES THE ATM WILL BE OVER THAT AMOUNT OF MONEY. THE MANAGER AT YOUR EPPING BRANCH (NELISWA)IS ENTIRELY USELESS .I DEPOSITED THE MONEY SO THAT I CAN MY PAYMENTS. IF THE REQUEST IS NOT CLOSED WITHIN 24 HOURS I WILL NOT BE ABLE TO MAKE ANY PAYMENTS I WILL BE CHARGED LATE PAYMENT PENALTY FEES. WHICH I WILL KEEP STANDARD LIABLE FOR. THE SERVICE IS UTTERLEY DISGUSTING TOTALLY UNPROFFESSIONAL EXTREMELY PATHETIC. THIS IS MY 2ND REQUEST THAT I NEED TO LOG A HELLO PETER COMPLAINT TO ENSURE THE MATTER ARE DEALT WITH. I AM CUSTOMER SINCE 1994 AND THE SERVICE OF STANDARD BANK HAS GONE FROM BAD TO EXTREMELY PATHETIC......I AM CONSIDERING MOVING MY PROFILE TO ANOTHER BANK....STANDARD BANK IS NOT A BEST BANK ANYMORE...THAT IS DISAPPOINTING . I NEED THE MONEY SO THAT I CAN MAKE MY PAYMENTS!!!!!!!!!!!!!