KT
Katherine T
1 reviews | Active since Aug 2012
07 Jul 2015, 09:36
Amount taken.
I called the call centre to ask that they increase my amount from R25 to R28 which they said will be done. It is the amount for my credit card.<br> I received a sms this morning saying R25 has been taken off. WHY? <br> Could this be reactified without me asking again? Also to receive confirmation that it has been done please.
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Standard Bank's replyOfficial
07 Jul 2015, 13:42Hello KWeare,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Jul 2015, 13:42
Official
Hello KWeare,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***