Amount of R110.00 incorrectly Debited to my Account

Reference Number: ***

Hi Hellopeter,

Its Kistamma Birijlall I.D. No. ‪*** 087‬....Please kindly note I am so very disappointed with Standard Bank the reason being I have been debited R110.00 from FIRST DEF on the 30th of April 2024 and this amount showed on my bank statement on the 1st of May 2024 taken off.

I phoned Standard Bank on the 2nd of May 2024 to reverse this Amount as I dont know who this Company is. I went through security check and was told that R50.00 will be charged to reverse this amount of R110.00 into my bank account I agreed.

I then asked the details of this Company to be sent to me and then was told a further R50.00 will be charged to me for the information, which they sent to me timeously. I have been trying the mobile numbers which was given to me but always going to voice mail. The Company is Busbar Barend du Toit.

My question is I am charged bank charges every month and why is it Standard Bank ***** department not enquiring about this *****ulent debit order. Its the principal and ethics if they can debit anyone next time it could be you if you dont check your bank statement, but sadly most of us dont check these *****elant Amounts being debited from our account.

I am now charged from Standard Bank R100.00 and I am only getting R10.00 back besides my time spent with Standard Bank enquiring about this Company that has debited me. Please kindly note I am a pensioner how do I get this Company to refund the Amount Standard Bank is charging me.

I have been a loyal and faithful customer of Standard Bank for a long long period of time how can someone or anyone just debit our Account....my question is I been through a qrueling security check why not these *****ulent Companies also go through these tests.

Please Hellopeter can you kindly help me in this regard to get my Charges reversed into my Account, it would surely mean a lot to me. Its R100.00 but to me its a big Amount otherwise I have no choice but to change my Bank.

Thank you

Yours sincerely,

K. Birijlall (Mobile Number ‪***‬)