1 reviews | Active since May 2015
Amina Malek
I am extreamly dis appointed towards the bad service receid the past couple of months from Amina Malek at the Standardbank Nigel. Several emails send to Amina Malek since November 2019 without any response, I decided to rather make an appointment with her due to the prestige call center could not assist me and sugested that I make an appointment with my personal banker. Eventialy the appointment for:
From: Malek, Amina A [mailto:***] Sent: Wednesday, January 8, 2020 16:06 To: C.Groenewald Subject: RE: Standard Bank Card Overdue
Noted see you on Friday at 10:00 [ for this appointment I was only notified as I walk in that Amina Malek are not in for the day}.
From: Malek, Amina A [mailto:***] Sent: Wednesday, January 15, 2020 8:23 To: C.Groenewald Subject: RE: Appointment
Good Day Mr Groenewald
Noted see you on Wednesday 22nd at 15:00 [Amina Malek was 17 minites late for our appointment, Amina Malek walked in and start helping clients without any appointments.]
Regards
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***