AMBUSH BANK ACCOUNT BLOCKAGE

I am a Standard Bank customer for 20 years and I have provided them with my personal details several times before and after the FICA (Finance Intelligence Centre Act) came into effect. Yesterday, out of the blue, I found internet and ATM access to my account blocked. Under contact number ***I was informed that this happened, because I had not provided my personal details as required by FICA. Nonsense! They post letters to me every month under my well-known name and home address.<br> They referred me to FICA Helpdesk ***and even tried twice to transfer my call directly. Fruitless! I either got into an endless waiting loop or simply disconnected after a few minutes. As this FICA \Helpdesk"is dysfunctional I wasted my petrol and time"