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Radostin M
1 reviews | Active since Sept 2015
04 Jun 2019, 08:25
Ambiguous security questions leading to failure
The security questions which I am faced every time I need to recalculate my bond due to additional installments are ambiguous and lead to predeterminated failure. From 4 tries 1 fails. Some of the questions demand two answers, but only one is taken. Others are obsolete, and need actualization.
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Replies (4)
Standard Bank's replyOfficial
04 Jun 2019, 10:24Dear Radostin
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply04 Jun 2019, 10:24
Official
Dear Radostin
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
07 Jun 2019, 13:54Dear Radostin
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 Jun 2019, 13:54
Official
Dear Radostin
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
RM
Radostin M's updateReviewer Update
07 Jun 2019, 14:23Thank you for the reply. I understand and appreciate.
RM
Radostin M's update07 Jun 2019, 14:23
Reviewer Update
Thank you for the reply. I understand and appreciate.
RM
Radostin M's updateReviewer Update
07 Jun 2019, 14:42I appreciate the answer in detail and would like to change the rating to 5 stars
RM
Radostin M's update07 Jun 2019, 14:42
Reviewer Update
I appreciate the answer in detail and would like to change the rating to 5 stars