Amazing turnaround, better service in Neelsie

I wasn't very positive on my way to Standard Bank today, thinking of how unfriendly one of the clerks was in the past and how long I had to wait to be helped. To make matters worse, there was load shedding today for most of the morning so I had to go during lunch.<br> <br> When I went to the bottom floor of the Neelsie to where Standard Bank had very recently moved, I was surprised to find that there was no waiting line, enough staff and that all of them happily helped the customers. I was also encouraged to help me to tea or coffee, and sit in the student \hub"that they had now opened. I felt welcome and suddenly reluctant to leave"