Amazing Team Leader Service, Unfortunately some staff needs to be trained to be professional

I would like to personally thank Gabisile Khulu from Credit Rehabilitation and Recoveries / Retail Lending – Team Leader for helping me with my Covid - 19 Holiday Payment.

I have waited almost an entire month just for a response and Paul Poto assisted, he responded two days after which I do not mind because I do know there is a lead time but what upsetted me is that he responded with " Good Day Kindly assist" to the team leader.

Nothing from I am going to refer you to the team leader Gabisile Khulu, I feel he was unprofessional and he did not care about my problem that I am having.

So a negative star for Paul Poto and 5 green stars for Gabisile Khulu.

Great service.