Amazing Business Banker and Business Online Team

Dear Standard Business,

I would just like to take the opportunity to thank Darryn Boyles at Business Banking and our Business Online Banker. Last week I really placed the team under pressure to open a Business account and get Business online done the same day. Darryn has gone beyond the normal call of duty to assist me in minutes. Today I collected my Card from the bank and everything was set up by Darryn and Business online immediately. I had an appointment to sign a document for international banking where we had a mistake which happens all the time to all of us and I was 30 minutes late for my appointment. Basically, I missed my appointment by minutes but I do not blame the bank I was late and then my international clients called and we missed each other. The pressure was just on because we had a family funeral in Limpopo and liaise all of these logistics from Johannesburg to Limpopo with all the permits was not easy and caused limited flexibility from my end, we just wanted everything to be done same days because what is done is done. As a new client, I really want to thank Darryn and all the stakeholders who go beyond the normal call of duty to assist me during a period of distress. Thank you, Darryn I really appreciate you two's assistance I am sure now that the funeral passed we will have a timeslot to complete international banking. My apologies for being such a difficult client, I know to say I had to process so many things during this family crisis is no excuse but I do look forward to work with your team. Once again thank you for the utmost professional service delivered to me, I hope Standard bank looks after a team like you who changed your whole day to accommodate me. We work with many Expats from abroad and we will absolutely pass more business to your channel than RMB.

Thank you

Edward