DF
D F
1 reviews | Active since Sept 2016
09 Jul 2018, 10:40
always issues
1) I spoke to someone who told me that they changed the date on my debit order for my home loan to 8 July 2018 but I've checked my bank account yesterday and today and that debit order has not been deducted - why ?
2) What's the process to get a smart-ID ?
3) Someone called me to sell me the idea to get a ucount card but the call terminated early ... Does that mean I'll be getting a ucount card or not?
4) My credit card has expired. Must I go into a bank and collect a new one or must they order one ? If yes, how much will the replacement card cost ?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
09 Jul 2018, 12:59Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply09 Jul 2018, 12:59
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,