ALWAYS DOWN - NO MOBILE APP - NO INTERNET BANKING - OMG SICK AND TIRED !!!!!

Item: Standard Bank
Rating: 1
Author: Linda N

I AM SO SICK AND TIRED OF STANDARD BANK ALWAYS BEING DOWN. RIGHT NOW IT IS THE LAST DAY OF THE MONTH AND ACCOUNTS NEED TO GET PAID. THE MOBILE APP IS DOWN. INTERNET BANKING IS DOWN. I CANNOT BELIEVE THIS !!!!! STANDARD BANK IN SOUTH AFRICA FUNCTIONS WORSE THAN ZIMBABWE. BEWARE EVERYONE IF YOU ARE LOOKING FOR A GOOD BANK STAY AWAY FROM STANDARD BANK. IT IS PATHETIC. RATHER TRY INVESTEC. I THINK IT IS TIME FOR A BIG MOVE.

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Replies (2)

Linda N's updateReviewer Update

28 Feb 2018, 13:10

AND DON'T YOU DARE SEND ME THIS AUTOMATED RESPONSE LIKE YOU DO FOR EVERY TOM, **** AND HARRY !!!!!!!!!!!!!!!!!!!!!!! TRY BE A BIT ORIGINAL SO THAT I FEEL LIKE A CUSTOMER AND NOT JUST SOMEONE WITH A PRISON NUMBER. STANDARD BANK SERVICE IS SICK AND PATHETIC. DO YOU HAVE IMBECILES RUNNING YOUR IT DEPARTMENT? SURELY YOU NEED TO USE QUALIFIED STAFF TO RUN YOUR BUSINESS ?????? Official business reply Thank you for posting your comments. We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint. Kind regards Complaint Resolution Centre *** ********** (fax) **********

Linda N's update28 Feb 2018, 13:10

Reviewer Update

Standard Bank's replyOfficial

28 Feb 2018, 13:59

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply28 Feb 2018, 13:59

Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***