MM
Mpataka M

1 reviews | Active since Nov 2022

27 May 2023, 10:27

Always beating around the bush when I seek finance

Since I joined standard bank by signing up for a young professional account. They have always been difficult in my times of need, if they every convince you to make that switch. Don’t. You are better off at another bank. When I bought my first car they refused to finance me, I am now in the process of buying my second one and they are doing the same thing. The bank they convinced me to leave is the one helping me for the second time. I will be closing my account with standard bank. I can’t live like this

0
Replies (5)
Standard Bank
Standard Bank's reply27 May 2023, 10:31
Official
Dear Mpataka
 
This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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MM
Mpataka M's update27 May 2023, 11:46
Reviewer Update
I have seen this response before. Nothing was resolved
Standard Bank
Standard Bank's reply27 May 2023, 11:51
Official
Good day Mpataka

Our team will be in touch.

Please note that we will be in touch with further feedback.

Kindly be on the look out for our call.

 Kindest regards
Standard Bank Hello Peter Team 
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MM
Mpataka M's update29 May 2023, 14:50
Reviewer Update
Complaint has been closed. No help was received. If you are a young professional, don’t waste your time joining standardbank. They are still using old and outdated methods.
Standard Bank
Standard Bank's reply29 May 2023, 15:05
Official
Good Day Mpataka

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team 
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