1 reviews | Active since Sept 2016
always an issue
1) You really need to send your annoying smses AFTER you check your account.
I paid like I said I would and your annoying sms comes in telling me that I `never honoured'
2) Unable to eft to another beneficiary " We're unable to process your monthly payment limit increase at present. Please try again in 15 minutes. If the problem persists, please phone ********** or your relationship manager for assistance " then " The amount exceeds your remaining monthly payment limit"
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***