DF
D F

1 reviews | Active since Sept 2016

31 Dec 2016, 12:17

always a problem

<p>When to withdraw money at the shell garage in Sea Point ...</p> <p>account balance reflected -R762.81 </p> <p> </p> <p>How can my account be NEGATIVE if I have more than sufficient funds ?</p> <p>Not impressed being notified of being negative when I'm not.</p>

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Replies (3)
Standard Bank
Standard Bank's reply03 Jan 2017, 15:29
Official

Good day Have2complain

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Best regards,

Standard Bank
Standard Bank's reply05 Jan 2017, 14:02
Official

Good day have2complain

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

***

Best regards,

Standard Bank
Standard Bank's reply06 Jan 2017, 08:30
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Best regards,