pS
patrick S

1 reviews | Active since May 2018

25 Jul 2022, 12:30

Already provided in original review 10 days ago

Once again appalling service from Standard Bank. We reported the ***** on the account on 26th June. I also posted this on this site 10 days ago and all we have had has been empty promises. Late evening on the 21st July the bulk of the cash was put bank in 4 transactions which they referred to as "ATM refunds " how does one person draw so much money - and gets it in rands and cents !!!!! there is still an amount of nearly R9000 due so once again a visit to the bank is required. No apology or explanation has been received. The mind just boggles at the total lack of service.

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Replies (1)
Standard Bank
Standard Bank's reply25 Jul 2022, 12:40
Official
Good day Patrick

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Regards

Standard Bank Hello Peter Team
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