Almost A Month With No Card

My card was swallowed by a machine in one of the ATMs at Bryanston Centre Sandton.I then went upstairs in the bank to ask fora temporal card and requested a new cheque card.I spent an hour for this service which ended on the phone with a consultant..our agreement was that the card be delivered at the same branch as i work around the area. A week passed waiting,on the Monday of the new sec week I got an sms on my other phone that iv never used for standard bank,and the sms was telling me to collect my card in Brixton..because I don't know where this is I called STD BANK call centre and advise them of their mistake and spoke to a lady whom I told to send the card at Bryanston Centre branch.Another week passed and I got another sms still directing me to Brixton I got annoyed.I escalated this on Twitter and I was told its rectified still got an sms about Brixton.I now went to Bryanston branch spoke to them face to face and they advise to wait for an sms to collect in Bryaston yesterday I got an sms about Brixton I took it to Twitter and to my surprise the person handling that account is clueless about my case.. I just want to advise you that I will continue to sue Standard Bank for loss of income as i use the card for my online business,they can verify this in my statement..Iv lost a lot of money because of them.STANDARD BANK employees are really weak,******** and have no respect for clients..nobody called me to apologise and no one has taken responsibility for the mess.Go you to get a response on Twitter you have to be rude.You are a **** ban****